Privacy Policy

Privacy Policy for Hydraulic Direct

Last Updated: 17-10-2024

Please read the following Privacy Policy carefully before accessing, using, downloading, or purchasing any products or services through our website or related services.

1. Overview

At Hydraulic Direct (“we” or “us”), we value your privacy and are committed to protecting the personal information of users of our website and related services (the “Services”). This Privacy Policy (the “Policy”) explains how we collect, use, disclose, and safeguard your information when you access or use the Services.

By using the Services, you agree to the collection and use of information in accordance with this Policy. This Policy is also subject to our Terms of Service, which are incorporated by reference.

2. Updates to the Policy

We may revise this Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date at the top of this Policy will indicate the most recent revision. We encourage you to review this Policy regularly to stay informed of any updates. Continued use of the Services after any changes to the Policy constitutes acceptance of those changes.

3. Information Collection

Age Restriction:
Our Services are not intended for individuals under the age of 18. By submitting information through the Services, you confirm that you are over the age of 18.

Information You Provide:
We may collect personal information that you voluntarily provide through the Services, such as your name, address, email, phone number, and payment details. This may occur when you submit forms, make purchases, or interact with our Services in other ways.

Information Collected from Third Parties:
We may also collect information about you from third parties, such as when you log into our Services via a third-party account (e.g., Facebook or Google). This may include your public profile information, email address, or other data shared by those platforms.

Passive Information Collection:
We collect certain information automatically when you use our Services, including details about your device, IP address, browser type, operating system, the pages you visit, and other related information. This data helps us improve the functionality and user experience of the Services.

Cookies and Related Technologies:
We, or our third-party partners, may use cookies and similar technologies to collect information and provide services. These technologies help us understand your usage patterns, improve the Services, and deliver relevant advertising. You may disable cookies in your browser settings, but doing so may limit certain features of the Services.

Third-Party Vendors and Analytics Services:
We may use third-party vendors, such as Google Analytics, to analyze user interactions with the Services and provide insights. These third parties may use cookies or other technologies to collect information about your browsing behavior. For more information on Google’s data practices, visit the Google Privacy Policy.

4. How We Use Your Information

We may use the information collected from you to:

  • Provide and improve the Services.
  • Process transactions and manage your account.
  • Personalize your experience and tailor content to your preferences.
  • Communicate with you regarding your account, products, or promotions.
  • Analyze usage trends to improve the functionality and performance of the Services.

5. Disclosure of Information

We may share your information with third parties in the following circumstances:

  • Vendors and Service Providers: We may share information with trusted third parties who assist us in operating the Services, processing payments, or conducting business operations.
  • Affiliates and Marketing Partners: Your information may be shared with our affiliates or third parties for marketing purposes, subject to your consent.
  • Legal Requirements: We may disclose information when required by law or in response to valid legal requests.
  • Merger or Acquisition: In the event of a business transaction such as a merger or acquisition, your information may be transferred to the new entity.

6. Data Protection

We take the security of your personal data seriously and employ measures to protect it from unauthorized access. However, please note that no system can be completely secure, and we cannot guarantee the absolute security of your data. You are responsible for maintaining the confidentiality of any login information related to your account.

7. Your Rights

You have the right to:

  • Access and Update: Access and update your personal information at any time.
  • Opt-Out of Marketing Communications: Opt out of receiving marketing communications by contacting us at info@alfmedia.co.uk.
  • Withdraw Consent: Withdraw consent for specific data processing activities.
  • Request Deletion: Request the deletion of your personal data, subject to legal retention requirements.

To exercise any of these rights, please contact us at info@alfmedia.co.uk.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. When data is no longer needed, we will take reasonable steps to ensure it is securely deleted or anonymized.

9. International Data Transfers

Your personal data may be transferred to, and processed in, countries outside your country of residence. These countries may have different data protection laws than your own. By using the Services, you consent to the transfer of your information to other countries as described in this Policy.

10. Complaints

If you have concerns about our handling of your personal data, please contact us at info@alfmedia.co.uk. We are committed to addressing your concerns and will respond within 30 days. If you are not satisfied with our response, you may contact your local data protection authority.

11. Third-Party Links

Our Services may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@alfmedia.co.uk